Books by Rob England

Go here for the rest of Rob England's portfolio including articles, videos, presentations and white papers.

Amazon is an excellent economical source of technical books. You can search in bookshops for hours and will not find most of the good ITSM books on the shelf. Save time and travel costs and buy online at Amazon. While you are there add one or two of my books to your order :)

Lulu have dropped support for DRM of ePUB documents, so these are no longer available, sorry. (All part of why I am gradually dropping Lulu as a publisher).

All or any of the books can be ordered direct from my printer at CreateSpace (a subsidiary of Amazon). Combine them to save on shipping costs. If you buy direct, you roughly double my share of what you pay by cutting out the middleman, thank-you.

Here are the details on obtaining Rob's books:

Format Price Amazon
and Kindle
Direct from the author Other
ebooks
book Plus! The Standard+Case Approach
See service response in a new light
print $29.95
+p&p
.com
.uk
.de
CreateSpace
digital $9.95 .com (Kindle)
.uk
.de
.ca
.jp
Not planned No ibook
(use Kindle app)

Not on Nook

book Basic Service Management
A 50-page introduction to providing services
print $19.95
+p&p
.com
.uk
.de
.ca
.jp
CreateSpace
digital $9.99 .com (Kindle)
.uk
.ca
.de
.jp
Not planned iBook

Nook

book Gestión Esencial de Servicios
Traducción al Español del libro “Basic Service Management”
print $19.95
+p&p
.com
.es
.uk
.de
.ca
CreateSpace
digital $9.99 .com (Kindle)
.es
.uk
.ca
Not planned Not planned
book Owning ITIL®
a skeptical guide for decision-makers
print $29.95
+p&p
.com
.uk
.de
.ca
.jp
CreateSpace
Lulu
digital $9.95 .com (Kindle)
.uk
.de
.ca
.jp
Not planned Not planned
book Working in IT
our career, our profession
print $19.95
+p&p
.com
.uk
.de
.ca
.jp
CreateSpace
Lulu
digital $11.99 .com (Kindle) Not planned iBook
book Introduction to Real ITSM
A satire on IT operations
Also available in Russian
print $18.99
+p&p
Special
price!
.com
.uk
.de
.ca
.jp
CreateSpace
Lulu
digital $9.99 .com (Kindle)
.uk
.de
.ca
.jp
Not planned iBook
Nook
book The Worst of the IT Skeptic
all the good stuff from three years of the IT Skeptic blog
print $19.95
+p&p
.com
.uk
.de
.ca
.jp
CreateSpace
Lulu
digital $9.99 .com (Kindle)
.uk
.de
.ca
.jp
Lulu Adobe EPUB iBook
Nook
book The IT Skeptic Looks at CMDB
the case against CMDB!
you can see more about CMDB here
print $9.95
+p&p
.com
.uk
.de
Not .ca
Not .jp
Createspace
Lulu
digital $7.95 Not planned (Kindle) Not planned iBook
Nook




Rob's author page on Amazon