Two Hills news
Rob recently presented at
He will be at
and we are in discussions with several other conferences.
Rob's Klout influence score got as high as 66 in 2014
Introduction to Real ITSM has an integrated website as does Basic Service Management.
More books are under consideration, such as Basic Service Improvement (a sequel to Basic Service Management), the OPS4LESS Almanac, CoPr, Authenticity: the 21st Century's Lost Cause, and Real IT - another funny one.