Portfolio
Websites
A more personal profile
Alter-ego: The IT Skeptic
Rob England B.Sc., MNZCS ITCP is a "portfolio entrepreneur", working on multiple activities via his company, Two Hills. These include IT commentator, speaker and IT consultant (strategy, governance, ITSM, culture change...), blogger, speaking coach, sales coach, trainer, published author, small business researcher, and nascent internet businessman.
Rob does consulting, writing and editing from home for a variety of clients internationally, including Pink Elephant, Van Haren, ITSMWatch, and CCLearning. He provides local consulting and training to a number of business and government clients in Wellington, on IT strategy and Service Management (ITSM) topics, especially ITIL. Clients include Telecom, Gen-i, Health Intelligence, Housing Corp, Police, CA, and American Field Service. He also specialises in helping change IT culture, through a CC plan, workshops and structured courses such as The Seven Tasks of EnGrok.
Rob is the newsletter editor for itSMFnz, the professional body for IT Service Management (ITIL) practitioners.
He presents regularly at conferences and meetings. He has written a large number of articles, mostly about ITIL or IT professional development, for major websites such as ITSM Watch and Datamation. He has five books published and more in planning and development.
Rob is also well known for his controversial website, The IT Skeptic (Google page-rank 4, tens of thousands of readers worldwide).
He runs a stable of other diverse sites including Real ITSM (a funny one), Ops4Less (cut the cost of IT operations), He Tangata (IT is the people), Chocolate in the Morning, and others, all built in his own Drupal-based technology stack.
Before forming Two Hills, Rob spent 17 years in three countries with Computer Associates, the world's largest independent management software company. Rob was CA New Zealand’s Principal Consultant, working with clients to understand their business issues and requirements and to develop appropriate technology solutions to meet their needs. He worked mostly in the area of service management and ITIL. He was a technology strategist in the Office of the Chief Technology Officer (part of CA’s global research and development organisation). He has also managed a national team of pre-sales consultants, developed internal and external training (including professional development courses), done level one support for the entire product range, been CA Australia's year 2000 specialist, presented at many conferences, and managed client relationships.
Rob is an IT Certified Professional (ITCP).
He is a member of the Information Systems Audit and Control Association, the IT Service Management Forum, the NZ Computer Society (an accredited Member), the Association for Computing Machinery, the British Computer Society, the International Council for Small Business, the Small Enterprise Association of Australia and New Zealand, the Porirua Chamber of Commerce, and the NZ Skeptics.
He has a B.Sc. in Operations Research, and V2 and V3 Foundation Certificates in ITIL. He also has partial qualifications in Electrical Engineering and Adult Education. He is proud to be the last guy in engineering school to use a slide rule and the first person in his social circles to touch a microcomputer (a SCMP and a Z80) ... or for that matter a real computer, having touched his Dad's IBM 360/40 in 1973.
Rob's goal is to maintain his relaxed lifestyle while becoming a millionaire by end of 2010. Details of the plan are sketchy.
He lives in idyllic but breezy Pukerua Bay, Wellington, New Zealand with his wife Vee and son Jack. Pukerua Bay is most famous as the home town of Peter Jackson, but Rob hopes to change that.

