Welcome to Teal Unicorn

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Two Hills Ltd is our company. When Cherry and Rob work together to deliver our Unicorn Management Model™, our services (consulting, training, and content) are provided under the Teal Unicorn brand.

Teal because of Frederic Laloux's model of Teal Culture

Unicorn because of the Agile iconography around the term "unicorn".

The New Way Of Working because it is. Agile thinking is transforming IT, enterprises, government, and society.

Our expertise is in organisational transformation, culture change, leadership, and operational practices: the combination of policy, plans and people to operate the organisation.

We are passionate in our belief that the most essential transformation is the change to management and governance: New Ways Of Managing, agile Management.

To find out how we can help make your business more effective, contact Teal Unicorn.

I am very impressed with the way Cherry teaches us. She told us not to punish people when they’ve failed but reward them for their encouragement to try and fail. I understand that we need to flip the pyramid over. I start questioning myself: Why we are doing what we are doing? What is it for?
[For] the first time in our company history, we have an improvement machine which helps to remove constraint and makes the workflow much faster. People start behaving differently, they work in a co-operative and supportive way toward a common goal.


We can help:

    develop leadership, helping managers and executives understand the new ways of managing, including servant management and Agile principles

    introduce new ways of working and managing to an enterprise: coaching management and staff to empowerment, collaboration, agility, and flow

    build culture, through attention to leadership, happiness, space, empowerment, community and communications

Teal Unicorn provides real consulting: we charge for the hours we work and we work only when we are providing useful service to you, which is generally high level advice and planning (though we are also happy to roll our sleeves up and get things done for you too). We tend to steer away from 5-days-a-week contracting except when you need an operational role created or temporarily filled.

Our primary consultants are Rob England and Dr. Vu, though we do bring in other experienced experts to help.

We work for a wide range of organisations: local government, national government, businesses, not-for-profits. We have been engaged by some of the largest and smallest organisations in New Zealand and Vietnam, consulting on strategy, transformation, and governance:

Contact Teal Unicorn.

If you want to transform IT - systems, people, practices, and tools - with approaches such as Continual Improvement and DevOps, visit our Two Hills Services

After 7 years working [here], this is the first and only training course which gets me that excited.



Diggers is a coaching event (usually one day) with work simulation tools built around a factory making diggers (excavators). The simulation is constantly growing, across New Ways Of Working, demonstrating:

  • multiple modes of working: project vs product, factory vs development
  • fluidity of work: pull, get out of the way, skills not roles, maximise work not done
  • it's about the system: value, value stream, visualise work, remove waste, optimise
  • empower people: trust, respect, design the work, shift left, reward
  • new ways of management: servant leader, go to gemba, autonomy and purpose
  • continual improvement: failure, reflection, measurement, learning, fast feedback, defects over new
  • theory of work: complex systems, antifragile, Agile, Lean, DevOps

More about diggers

New Ways Of Managing: The agile Manager

This course is run in seven weekly sessions of 2 hours each. It covers major underpinning Agile/DevOps/Lean principles that managers need to grasp, to manage or govern the transformation to a new way of working. It equips agile managers to understand, make, and approve decisions on new ways of working: all about the “why”, none of the “what” or “how”.
We will go through ten major principles, with discussions and small games to get our heads around them (and more principles associated with them)
• More important to improve work than to do work
• Work must be sustainable
• You can’t fix a complex system
• Navigate uncertainty and ambiguity
• Trust people
• Success is achieved through failure
• Product not project
• Shift quality left, bake it in
• Get out of the way of the flow of value
• Do less to do more
Most people in traditional IT are challenged by at least one of these ideas. Without these principles, managers are prone to think your people are "on drugs", and they may obstruct change (and look silly). Even managers who think they get it, haven't actually internalised these concepts. What's more, in order for an organisation to change the leaders need to change. We talk about what these principles mean for the ways that we manage.

New Ways Of Managing: the Unicorn Management Model

This three-day course takes us through Teal Unicorn's model for changing the ways of working and managing in order to achieve enterprise agility.

  • Why new ways
  • The agile Manager
  • Three insights
  • The Unicorn Management Model
  • Evolving the system
  • Principles and aspirations
  • The improvement machine
  • Getting to new ways

Attendees will develop an in-depth understanding of how to improve the ways of working in their enterprise, in order to increase organisational agility.

This course is particularly suited for executive and middle management, and governors of the organisation, and those tasked with making the change.

Know Kanban

This one- or two-day course provides an introduction to Kanban. It covers the fundamentals of Kanban, illustrates how Kanban works as a visual tool to manage flow, and delivers clear first-steps on implementing Kanban at the workplace.
The one day version provides theory and exercises. the two day version adds a workshop and the GetKanban game.

  • Get a thorough understanding of the Kanban method, its core principles and practices
  • Learn how to design and introduce a Kanban system into your existing work environment
  • Understand how to improve service delivery with Kanban systems and ensure better customer focus
  • Learn to maximize benefits of the Pull-based workflow, limit Work In Progress (WIP), ensure multitasking and collaboration
  • Improve workflows, to manage the creation of products with an emphasis on continual delivery while not overburdening the team
  • Learn concepts through case studies, interactive role play, exercises and discussions

Other training

We have a wide range of other training available, in classrooms, workshops and games. Talk to us about what works for your organisation:

DevOps Foundations
Certified Agile Service Manager
Certified Agile Process Owner
DevOps Test Engineering
VSM for DevOps
ITSM for DevOps
Kanban for DevOps
The Phoenix Project
Mars Lander
Lean Digger
Know Kanban
DevOps and ITSM
Introduction to DevOps
DevOps for Customers
Own DevOps
Own DevOps: Intensive
Know DevOps
Meet DevOps
Do DevOps
DevOps RoadDojo
Tipu Continual Service Improvement
Real Response: A Pattern For Responding
Continual People Improvement
Plug and Socket: the practical application of governance to IT
Better Selling: Make The Most™
Better Service
Better Presenter
Better Tech: The Seven Tasks of EnGrok™
Better Demo

Contact us.

This page is part of a book: "About"
Turn the page: